Blog

Conversational AI in Omnichannel Strategies: Unifying Customer Experiences

Mohit Shant

Nov 13, 2024

In today’s digital-first world, consumers expect seamless interactions across multiple channels, whether online, in-store, or via mobile apps. The challenge is not just meeting customers wherever they are but providing a unified, personalized experience that keeps them engaged and loyal. Conversational AI, the technology that powers virtual assistants, chatbots, and voice applications, is emerging as a powerful enabler of this goal, helping companies craft omnichannel strategies that bring all customer touchpoints together into a cohesive journey.
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Synthetic Data: The Key to Overcoming Today’s Data Privacy, Scarcity, and Cost Challenge

Nikesh Gupta

Nov 6, 2024

In today’s fast-evolving digital world, data is the new oil, powering innovation, decision-making, and business strategies across industries. But with this increased reliance on data comes a growing set of challenges. Organizations are facing unprecedented issues around data privacy, data scarcity, and the high costs of acquiring and maintaining high-quality datasets. Enter synthetic data—a game-changing solution that is rapidly gaining traction as a critical tool for businesses worldwide.
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From Data to Dialogue: How Conversational AI is Revolutionizing Business Communication

Mohit Shant

Oct 17, 2024

In today’s fast-paced digital world, businesses are striving to build stronger, more meaningful connections with their customers. At the heart of this transformation lies Conversational AI, a technology that is reshaping the way companies interact with people. By transforming data into dialogue, Conversational AI is enabling businesses to communicate in more humanized, intuitive ways that improve customer experiences, boost engagement, and drive growth.
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Blending AI and Human Expertise: How Insights Curry Redefines Project Delivery Excellence

Nikesh Gupta

Oct 16, 2024

In the ever-evolving landscape of business, delivering projects that meet both high standards and tight deadlines is a constant challenge. As companies push for faster, more accurate outcomes, the question arises: How can we harness the best of modern technology without losing the essential human touch? At Insights Curry, we’ve found the answer in the powerful fusion of AI-driven automation and human expertise, creating a new benchmark for excellence in project delivery.
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Integrating GenAI for Exploratory Data Analysis (EDA): A Comprehensive Guide

Nikesh Gupta

Sep 26, 2024

This article explores how Generative AI enhances Exploratory Data Analysis (EDA) by automating processes, generating insights, and improving efficiency, empowering data scientists to focus on strategic decision-making.
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How Gen-AI Based Automation is Transforming Data Cleaning: Best Practices

Nikesh Gupta

Sep 19, 2024

This article explores how Generative AI (Gen-AI) is transforming the data cleaning process, addressing traditional challenges, and providing best practices to harness the full potential of AI-driven automation for cleaner, more accurate datasets.
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Optimizing Marketing Campaigns with Image Analytics: Boosting Marketing ROI with Advanced Techniques

Md Faisal

Sep 18, 2024

This article explores the power of image analytics in marketing, detailing how advanced AI techniques can optimize visual content for enhanced engagement, personalization, and ROI. It highlights key applications, including ad performance, brand consistency, and sentiment analysis.
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How Six Sigma and Agile Can Unite to Revolutionize GenAI Product Development

Nikesh Gupta

Sep 11, 2024

In my experience across numerous product development and process automation projects, I’ve often leveraged Six Sigma principles and Agile methodologies separately. However, with the rapid advancements in technology, I believe it’s time to combine these two powerful approaches to more effectively develop and deploy GenAI products.
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Conversational AI in Omni-Channel Marketing: An Experience-Driven Exploration

Mohit Shant

Aug 28, 2024

In today's fast-paced digital landscape, customer expectations are higher than ever. Brands must engage with their audience across multiple channels, providing seamless and personalized experiences at every touchpoint. As businesses strive to meet these demands, Conversational AI has emerged as a transformative tool in omni-channel marketing.
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Building a Future-Ready Data Ops Framework: Best Practices and Guidelines

Nikesh Gupta

Aug 26, 2024

In today's data-driven world, enterprises are constantly seeking ways to streamline their data processes, reduce time-to-insight, and ensure data quality and governance. The need for a robust DataOps framework has never been more critical. As enterprises scale their data operations, the complexity of managing data pipelines, ensuring data quality, and delivering actionable insights increases exponentially. A well-structured DataOps framework not only addresses these challenges but also lays the foundation for a future-ready data strategy.
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Revolutionizing Customer Engagement with Conversational AI: Transforming Customer Support

Mohit Shant

Aug 22, 2024

In today's fast-paced, digital world, customer expectations have skyrocketed. They demand instant, personalized, and seamless support across all channels. Traditional customer service models, often reliant on human agents and manual processes, struggle to keep up. Enter Conversational AI – a game-changing technology that is revolutionizing customer engagement and transforming how companies approach customer support.
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Real-Time Video Analytics – Transforming Data into Actionable Business Intelligence

Nikesh Gupta

Aug 21, 2024

In an era where data is hailed as the new oil, businesses are constantly seeking innovative ways to extract value from the vast amounts of information generated daily. Among the many sources of data, video has emerged as a goldmine of insights, offering a rich tapestry of visual and auditory information that can be harnessed to drive smarter business decisions. With the integration of real-time video analytics, powered by AI, machine learning (ML), and data science, we are witnessing a transformation in how businesses turn raw video data into actionable business intelligence.
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Unleashing AI for Enhanced Customer Insights: How Text Optics Transforms Feedback Analysis

Nikesh Gupta

Aug 13, 2024

Customer feedback is crucial for guiding organizational strategies and improving customer retention. With the shift towards digital platforms, companies are collecting real-time feedback to swiftly address concerns. According to Forbes, customer-centric businesses are 60% more profitable. However, managing and analyzing diverse feedback sources—such as surveys, social media, and contact center data—often leads to overwhelming volumes of information. Unstructured text data, in particular, remains underutilized due to the lack of sophisticated text analytics systems.
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Transforming Market Research with AI: The Journey of Thomas and DIY Research Platforms

Mohit Shant

Jul 31, 2024

In the previous article, we explored how technology transformed market research and gave birth to ‘Research Platforms’. We also looked into the benefits of these platforms and identified some of the shortcomings when they are used as DIY Research Platforms. This article is a story of Thomas, a tale that resonates with many researchers and decision-makers who ventured into the DIY approach, with added insights on AI, Data Science, and Generative AI.
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Fostering Innovation in Project Management with AI

Nikesh Gupta

Jul 22, 2024

In today's dynamic business environment, staying competitive requires continuous innovation, especially in project management. At Insights Curry, we've experienced how integrating advanced technologies can streamline processes, enhance decision-making, and drive project success. Here’s how we’ve fostered a culture of innovation within our project management practices.
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Text Optics: A Comprehensive Solution for Understanding Customer Sentiments

Nikesh & Md Faisal

Feb 15, 2024

Customer feedback plays a pivotal role in an organization's journey. Retaining existing customers and acquiring new ones are perpetual concerns for many organizations. To address this, companies have shifted towards digital platforms to collect feedback in real-time and promptly address any concerns. According to Forbes, customer-centric organizations are 60% more profitable than those that are not. Gathering feedback from various sources, such as customer surveys, social media, and contact center data, is crucial for informed decision-making. However, managing data from diverse sources often results in a large volume of information that is challenging to process and analyze. This complexity is further compounded when dealing with unstructured text data, which frequently remains untapped due to the absence of a robust text analytics system.
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One Shoe Does Not Fit All: The True Cost of DIY

Mohit Shant

Jan 20, 2023

In the previous article, we explored how technology transformed the market research and gave birth to the ‘Research Platforms’. We also looked into the benefits of Research Platforms and some of the areas where the Research Platforms lacks, when pushed as DIY Research Platforms. This article is a story of Thomas, story similar to many others, story that will find parallels with many researchers and decision makers who wanted to ride the DIY boat.
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One Shoe Does Not Fit All: The story of DIY Research Platforms

Mohit Shant

Jan 9, 2023

The Market research industry is almost 100 years old and yet it is evolving every day. In the last twenty years, technology has played a big role in not only making research faster, but also reaching to the remotest of the consumers.
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